IDBS was moving from E-WorkBook to Polar, a cloud platform used by scientists to manage complex research data. As the product grew, teams created similar interface patterns independently, resulting in duplicated components, inconsistent behaviour and accessibility gaps across modules. I led the creation of the Polar Design System, defining the foundations, component architecture, accessibility standards and documentation needed to align...

Bandwidth helps global enterprises activate numbers across highly regulated markets. The inherited Requirements Packages flow was inconsistent, opaque and error-prone. I redesigned the experience to bring clarity, predictability and a guided, self-serve journey that reduced escalations, improved completion speed and strengthened operational efficiency.