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Designing clarity for complex, regulated products

Senior Product & UX Designer specialising in enterprise SaaS, compliance, and scalable systems
Years designing for impact & inclusion
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Enterprise design systems delivered
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Users impacted globally
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Mentorship minutes
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Selected projects

Redesigning internal workflows for faster, clearer global number provisioning​

Bandwidth’s internal teams rely on Inventory Management to provision, organise, and maintain global telephone number inventory across multiple regions. Following the Voxbone integration, the experience became fragmented combining inconsistent navigation, duplicated functionality, and unclear workflows. I redesigned the system to replace fragmented workflows with a clear, predictable structure helping teams move faster, reduce errors, and work with confidence at scale.

Services & Expertise​

User Research​

Data-driven discovery research to uncover user needs, behaviours, and opportunities informing decisions through interviews, testing, analytics, and AI-assisted insights.​

UX Strategy

Strategic frameworks, IA, and end-to-end journey mapping that align product goals with user needs and business impact.

UI/UX Design

Crafting intuitive, accessible, and visually cohesive interfaces that elevate usability and deliver frictionless digital experiences.

Design Systems

Scalable, token-driven design systems built for consistency, accessibility, and rapid multi-squad delivery across enterprise products.

DesignOps

Improving design efficiency with processes, governance, tooling, and cross-team alignment-boosting delivery speed and reducing operational friction.

Accessibility

Embedding WCAG-aligned accessibility from foundation to release-ensuring digital experiences are inclusive, compliant, and usable for all.

Product Design

Responsive digital products created with a strong blend of user-centric design, brand clarity, and UX excellence.

Al-Powered UX & Prototyping

Using Al to accelerate discovery, prototyping, content generation, and insight analysis-driving smarter decisions and faster delivery.

References

Lets Collaborate

Let's build something purposeful together